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The digital divide in a world city

Report on a study by IECRC and Citizens Online for the Greater London Authority, LondonConnects and the London Development Agency.

A digital divide exists, but it is not as simple as have and have nots. There will always be a divide between high, medium, low and non-users. Disadvantaged users will always be playing catch up. Advantaged ICT users will probably always possess higher levels of skills and adopt newer technology and services.

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